Refund policy

Returns & Refunds

We want every Moonwillow Co. piece to feel like something you truly love. 🌿

If something arrives damaged, defective, or not quite what you ordered, please know we will always make it right — gently and without fuss.

We offer refunds for:

  • Items that arrived damaged or defective
  • Orders that were sent incorrectly

Simply reach out within 30 days of your purchase date and we'll take care of you. To begin, send us a quiet note at support@moonwillow-co.com with your order number and a little description of what happened. There's a real, caring human on the other side.

For the love of your tee, please refer to our care instructions to keep it feeling soft and beautiful through every season.

This policy may be gently updated from time to time. For the most current version, you're always welcome to reach out to us at support@moonwillow-co.com.